Rules
CONSTANT CLOSED GROUPS
We work in a format of constant closed groups — this allows us to create a more comfortable and effective training process for each student. Thanks to this format, the coach can take into account each participant’s goals and needs, maintain a comfortable group dynamic, and gradually build progress over several months.
How does that work?
When you register you automatically become a member of a group that trains on a permanent basis (more than 1 month). According to your request and the request of the other members of the group is built training program for each month and also regulated the overall dynamics of the group in the context of several months.
If you decide to pause or leave the group, please inform us no later than the 1st day of the month. For example: if you started classes on May 15th but would like to stop attending from July 15th, you need to inform us no later than July 1st.
Skipping the classes
You can skip classes, but it’s important to understand that they’re connected all month long and you may miss important details.
In any case - you must inform if you plan to miss the class.
Missed classes can be made up in other groups if there are available spots.
You may join any suitable group, but please check for availability in the studio chat or directly with the trainer beforehand.
We recommend making up missed classes within the same month they were missed.
If you wish to make up a class in advance or carry it over to the next month, you must coordinate with the administration.
Payment
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Payment is made until the 15th day of the month (for training from June 15 to July 15, payment is made until June 15).
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You receive an invoice to the mail you have specified (from waleria VM Gramatvediba) from the 2nd to the 12th day of the month. If you have not received an invoice, please notify us.
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Payment is made for a place in the group, not the number of lessons. In turn, we undertake to provide a minimum of 4 lessons per month in a group with trainings 1 time per week and 8 lessons per month in a group with trainings 2 time per week. In case, for some reason, there will be less classes - we will move the part of the payment to the next month or return the money for the missing classes.
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If payment is delayed for any reason, we must be notified in advance and agree on the payment date.
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In case you report you are leaving the group after the 1st day of the month (for example, on June 13, you inform that you will not attend classes from June 15), the cost of classes from June 15 to July 15 is not cancelled and must be paid. If this does not happen, studio’s services will be possible to get again only after paying this bill.
In case of force majeure situations
Each situation is discussed individually. We are always open to communication and strive to find a comfortable solution for every situation.
