Rules
OPEN GROUP CLASSES
Open classes offer the flexibility to choose the disciplines that interest you and attend sessions without committing to a permanent group. This format is suitable both for getting to know the studio and for complementing your regular training. You can attend individual classes or purchase a pass for multiple sessions, choosing the topics and schedule that suit you best.
Class registration
Registration is possible up until the start of the class if spots are available.
A decision on whether the class will take place is made 24 hours before the start, so we recommend registering in advance.
The class is held if at least 2 participants are registered.
If there are not enough participants, the class may be cancelled.
A spot is confirmed only after payment is received.
Cancellation
You can cancel your booking no later than 24 hours before the class.
Cancellations later than 24 hours before the class or no-shows are considered used and will not be rescheduled.
In case of a class cancellation by the studio (including cancellation due to insufficient number of participants), we offer the option to attend another open class if there are available spots.
Such visits are used within the current pass and valid period.
If the offered options do not work, the situation is discussed individually (e.g. transfer to the next period or other compensation).
Passes & drop-in classes
Both single drop-in classes and multi-class passes are available.
Passes are purchased for a specific period (e.g. 15.06–14.07).
When purchasing a pass, you select the classes you plan to attend.
We confirm availability first and then provide payment details.
The schedule is updated monthly and may change from month to month.
Class format
Open class duration — 60 minutes.
Some classes are held in a 2/1 format (two people per pole). These are marked in the schedule and have a lower price.
2/1 classes are not included in passes and are paid separately.
For closed group clients
Members of closed groups may use open classes to make up missed sessions if spots are available.
Make-up classes are not guaranteed and depend on availability.
Availability can be checked no earlier than 1 hour before the class starts.
Advance booking for make-ups is not possible.
Booking & payment
At the moment, registration, passes, and drop-in bookings are handled via Instagram Direct @em.pole.riga.
After confirming availability, payment details will be provided.
In case of force majeure situations
Each situation is discussed individually. We are always open to communication and strive to find a comfortable solution for every situation.
